Booking Policies

Deposits
A deposit for 20% is required to reserve your space. This deposit is non-refundable and non-transferable. Visa, MasterCard, American Express and Discover credit cards are accepted for the initial deposit.

Payments
You will be invoiced upon making a reservation and full payment is due 30 days prior to the first land day of the trip. Payment is accepted as follows: All prices are based on prevailing at the time of publication of the price list. This can change without notice. However once a holiday has been paid for we will guarantee the price, unless it is subsequently affected by the Government action or other influence beyond the control of KIS Adventures Africa LTD. Clients will be informed as quickly as possible in case of this eventuality.

Cancellation and Refunds
Notification of cancellation must be made in writing to KIS Adventures Africa LTD . At the time we receive the cancellation, all moneys will be refunded less the following cancellation charges, deducted from the total land only price: In the event for cancellations, notice of which should be given in writing, the deposit may be refunded minus the charges for reservations that have been processed, cancellation fee in posed by the hotels/lodges and transporters and any other relevant expenses.

If a cancellation received within 25 days of the commencement of the tour, a cancellation fee of 50% of the total land arrangements will be charged and a charge of 100% if cancellation is made within 7 days of commencement. We recommend that you purchase full trip cancellation insurance.

KIS Adventures Africa LTD is not responsible for expenses incurred by trip members in preparing for the trip (e.g. visa fees, immunizations, insurance, equipment, etc.) or for any necessary additional travel arrangements should you embark from home before the group departure date. Accommodations are subject to change. If you are planning a trip within Few days or Hours of travel, please contact us for our last minute information.

Contacting Us
If there are any questions regarding our policies you may contact us using the information below:

E: info@kombeoadventure.com
Phone: +255 787 807 565.

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